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Effective Date: August 11, 2025

Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.

1. Information We Collect

We may collect the following types of information:

  • Information You Provide
    When you create an account, place an order, or contact us, we collect your name, email address, shipping address, phone number, payment details, and other information you provide.
  • Automatically Collected Information
    We collect data such as your IP address, browser type, device information, pages visited, and actions taken on our website using cookies and similar technologies.
  • Information from Third Parties
    We may receive information from service providers like payment processors and shipping companies to fulfill your orders.

2. How We Use Your Information

Your information is used to:

  • Process and deliver your orders
  • Communicate order status and customer support
  • Improve our website and services
  • Send promotional emails (you can opt out anytime)
  • Comply with legal obligations

3. Sharing Your Information

We do not sell your personal data. We may share your information with:

  • Service providers who help us run our business (e.g., shipping, payment processing)
  • Law enforcement or government agencies as required by law
  • With your consent

4. Cookies and Tracking Technologies

We use cookies to:

  • Remember your preferences and login status
  • Analyze website traffic and user behavior
  • Deliver personalized content and ads

You can control cookies through your browser settings, but disabling cookies may affect website functionality.

5. Your Privacy Rights

Depending on your location, you may have rights including:

  • Accessing, correcting, or deleting your personal data
  • Opting out of the sale of your personal information (if applicable)
  • Restricting certain processing activities
  • Withdrawing consent at any time

To exercise your rights, please contact us using the information below.

6. Data Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction.

7. Children’s Privacy

Our website is not intended for children under 16.We do not knowingly collect personal information from children under 16. If we learn that we have collected such information, we will delete it promptly.

8. Changes to This Privacy Policy

We may update this policy from time to time. Changes will be posted on this page with a new effective date. Please review it periodically.

9. Contact Us

If you have questions or requests regarding this policy, please contact us:

  • Email: support@solcryst.com
  • Company Name:HONGKONG BEILANG TECHNOLOGY CO LIMITED
  • Address:Room 502C, 5/F, Good Harvest Commercial Centre, 2-16 Fa Yuen Street, Mong Kok, Kowloon, Hong Kong
  • Business Hours: Monday – Friday, 9:00 AM – 6:00 PM (local time)